The weight of individual fillets, fish products and whole fish may very slightly. Your card will only be debited for the price shown if the order is the full weight stated. Anything below that weight will have the debit amount reduced accordingly. Vice versa if the weight is above the weight ordered (by not more than 10%) the amount debited will be increased accordingly.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.

If you need to reach us, please use the Contact us link on the store page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.